A seasoned health care executive with a diverse background in hospital administration, Kleam has the expertise to lead St. Bernardine through its current strategic challenges while guiding the hospital’s vision for the future.
“We are excited for Doug’s leadership and operational expertise to lead our team at St. Bernardine,” says Julie Sprengel, Senior Vice President of Operations for Dignity Health Southern California. “His dedication to the Inland Empire, his unquestionable integrity and commitment to our ministries will be a driving force in moving the Medical Center forward.”
In his most recent role, Kleam served as administrator and chief operating officer for Providence Holy Cross Medical Center. Among his accomplishments, he exceeded net operating income by more than 20 percent for the past two fiscal years, achieved an 84th percentile on the Press Ganey inpatient satisfaction survey, and recruited multiple physicians – while supporting physician alignment and retention efforts resulting in high physician engagement.
Prior to working for Providence Holy Cross, Kleam served as the chief operating officer for Daughters of Charity, St. Vincent Medical Center. While at St. Vincent, Kleam improved operational efficiencies and costs by over $11.8M through productivity monitoring, staffing efficiencies and physician utilization improvements. Additionally, under his leadership, the hospital achieved its highest employee satisfaction scores.
Kleam has an MBA from the University of Redlands and a BS in Business Administration from California State University, Bakersfield. Kleam is also a graduate of the Catholic Healthcare Ministry Leadership Program, a collaboration of five health care congregations, which reflects his long term commitment to stewarding organizational cultures that integrate the principles of Catholic Social Teaching, thought, and practice.
Kleam has longstanding ties to the Inland Empire and to SBMC. Early in his career, he led support services for SBMC and Linda, his wife of 37 years, is a school nurse in San Bernardino County. Kleam is delighted to be back at St. Bernardine and looks forward to collaborating closely with the Sisters, staff, physicians and board members and serving the Dignity Health mission.